Legal information · Draft for owner/legal review

Privacy policy

Last updated 28 July 2026.

Mendit Ltd, trading as Mendit, is responsible for personal information described in this policy. Contact us at info@menditltd.co.uk.

Information we collect

We may receive your name, email address, telephone number, property location, project information, preferred dates and any files or messages you choose to provide. Our hosting infrastructure may also process security and access logs such as IP address, browser type and request time.

How we use it

We use enquiry information to respond, assess whether Mendit is suitable for the proposed work, arrange meetings, prepare project information and maintain a record of communication. We may use limited technical data to secure, diagnose and improve the website.

Our lawful bases

Depending on the context, processing may be necessary to take steps at your request before entering a contract, to perform a contract, to meet a legal obligation, for our legitimate interests in operating and protecting the business, or because you have given consent.

Who receives information

Information may be processed by hosting, email, scheduling and professional service providers acting on our instructions. Where you ask us to progress a project, relevant information may be shared with appointed designers, engineers, specialist contractors or advisers. We do not sell personal information.

International transfers

Some technology providers may process data outside the United Kingdom. Where this occurs, we will rely on an appropriate legal transfer mechanism and provider safeguards.

Retention

Enquiries that do not proceed are retained only as long as reasonably needed for follow-up, record keeping and legal purposes. Project records may be retained for longer where required by contract, insurance, tax, warranty or legal obligations.

Your rights

UK data-protection law may give you rights of access, correction, deletion, restriction, objection and data portability. You may withdraw consent where processing relies on consent. You may also complain to the Information Commissioner’s Office.

Registered details

Mendit Ltd, company number 13833074. Registered office: Bank Court, 12a Manor Road, Verwood, Dorset, BH31 6DY.